At SERA Trust, I served as a Technical Volunteer and Web Developer, spearheading the end-to-end redesign and modernization of the nonprofit’s online presence. I led a small team of volunteers, managed timelines, and coordinated weekly deliverables to ensure consistent progress and collaboration.

My work included building and launching a fully responsive WordPress website with custom HTML, CSS, and JavaScript, improving usability and accessibility across devices. I designed interactive features such as photo sliders, auto-galleries, and infographics to visually communicate impact stories and Sustainable Development Goals.

To support engagement and fundraising, I developed the organization’s first digital donation system with QR codes and secure payment integration, and I implemented a volunteer onboarding workflow using Google Forms. I also built an AI-powered chatbot to handle common inquiries, reducing manual support load.

Beyond technical development, I contributed to branding and content design, standardized the website’s look and feel, and introduced analytics tracking to monitor user behavior. I also trained new volunteers, wrote step-by-step documentation, and mentored peers on web customization and maintenance, ensuring long-term sustainability of the platform.

Through this work, I helped SERA Trust strengthen its digital identity, expand community outreach, and build a scalable foundation for future nonprofit initiatives.