Privacy Policy

📜 SERA SMART Villages Privacy Policy

Effective Date: July 17, 2021
Last Updated: May 30, 2025

1. Who We Are

SERA SMART Villages is a nonprofit organization registered in the USA and India. Our mission is to create sustainable, equitable, and empowered communities through education, environmental conservation, women’s leadership, and rural economic development.

This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, social media, programs, events, and services.

2. Information We Collect

We may collect the following types of personal information:

a. Information You Provide:

• Name, email, phone number

• Location, gender, organization/school

• Volunteer or donor details

• Messages submitted via contact forms

• Newsletter signups or survey responses

b. Information Automatically Collected:

• IP address, browser, device type

• Site usage data via cookies and analytics tools

• Social media interactions (likes, shares, follows)

3. How We Use Your Information

We use your information to:

• Respond to inquiries and connect with volunteers/donors

• Send newsletters, updates, and opportunities

• Improve our programs and services

• Comply with legal and reporting obligations

• Share anonymized success metrics with stakeholders or grant agencies

We do NOT sell your personal data to third parties.

4. Sharing & Disclosure

We may share your data with:

• Our nonprofit partners and collaborators (under confidentiality)

• Government or legal authorities when required by law

• Trusted service providers (email tools, CRM platforms, payment processors)

All third parties are bound to data protection agreements.

5. Cookies & Analytics

We use cookies to track website usage and improve user experience.
Our site may use Google Analytics or similar tools.

You can disable cookies in your browser settings if preferred.

6. Children’s Privacy

Our programs often involve minors through school partnerships. We do not knowingly collect personal data from children under 13 without verified parental or school consent.

7. Your Rights

You have the right to:

• Request a copy of your data

• Update or delete your personal information

• Opt out of communications at any time (via unsubscribe link or contacting us directly)

8. Data Security

We take reasonable steps to protect your information using secure platforms and encryption methods where applicable.

9. International Users

If you are accessing this site from outside the U.S., please note your data may be processed in the U.S. and India, where data protection laws may differ.

10. Updates to this Policy

We may occasionally update this policy to reflect changes in law or our practices. Check this page regularly for updates.

11. Contact Us

For any questions or concerns about this Privacy Policy, contact:
📧 Email: info@seratrust.org
🌐 Website: www.seratrust.org